Privacy Policy

Client

Last updated: June 2026

1. Information We Collect

• Personal data: name, email, phone number, national ID (for verification).
• Vehicle data: plate number, make, model, color.
• Location data: GPS when using the app to find nearby garages.
• Payment data: wallet transactions, card tokens (stored securely by Geidea).
• Usage data: app interactions, booking history, preferences.

2. How We Use Your Information

• To provide and improve our parking services.
• To process payments and manage your wallet.
• To send notifications about your bookings and account.
• To ensure safety and prevent fraud.
• To comply with legal obligations.

3. Data Sharing

• With garage owners and collectors — only information necessary to fulfill your booking.
• With payment processors (Geidea) — to complete transactions.
• With authorities — when required by law.
• We do NOT sell your personal data to third parties.

4. Data Security

• All data is encrypted in transit (TLS) and at rest.
• Payment credentials are tokenized; we never store full card numbers.
• Access to personal data is restricted to authorized personnel.

5. Data Retention

• Account data is retained while your account is active.
• After deletion, data is purged within 90 days except where legally required.

6. Your Rights

• Access, correct, or delete your personal data.
• Withdraw consent for optional data processing.
• Request data portability.

7. Cookies & Analytics

We use analytics to improve app performance. No advertising trackers are used.

8. Children

Sayes is not intended for users under 18. We do not knowingly collect data from minors.

9. Changes

We may update this policy. You will be notified of material changes.